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Refund and Cancellation Policy

Read our refund and cancellation policy

Refund
Policy

Last updated: 11 June 2020

We aim to provide transparent and reliable services with complete customer satisfaction.

Cancellation Policy

  • Cancellation requests must be submitted within 7 days of purchase
  • Requests can be made via the Contact Us page
  • Wallet recharges are not eligible for cancellation

Refund Policy

Refunds may be considered only for direct service purchases that have not been consumed and are not debited from the wallet.

All wallet recharge amounts are strictly non-refundable under any circumstances.

Mode of Refund

  • Refunds are processed to the original payment method
  • Credit card refunds are credited back to the same card
  • Payment gateway refunds are made to the same source account

Non-Refundable Cases

  • Wallet recharges
  • Used or partially used services
  • Account suspension due to policy violations
  • Change of mind or business decisions
  • Misunderstanding of product functionality

Policy Updates

This policy may be updated periodically. Updates will be posted on this page and apply to future transactions only.

Contact

📧 Email: contact[@]insprl.com

 

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