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Last updated: 27 July 2026
At SPRL, we are committed to protecting your privacy and handling personal information responsibly. We recognise the importance of maintaining the confidentiality, integrity, and security of the information entrusted to us by our customers, partners, and website visitors.
This Privacy Policy describes the types of information we collect, how we use that information, when it may be shared, the choices available to you, and the measures we take to safeguard personal information.
By accessing or using any SPRL website, application, dashboard, API, or service, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to all websites, applications, APIs, customer dashboards, online services, and other digital products operated by SPRL unless a separate privacy notice specifically applies to a particular product or service.
This policy applies to:
| Term | Meaning |
|---|---|
| SPRL | Refers to SPRL, its websites, applications, services, and authorised representatives. |
| User | Any person accessing or using SPRL services. |
| Personal Information | Information that identifies or can reasonably identify an individual. |
| Processing | Any operation performed on personal information including collection, storage, use, disclosure, or deletion. |
| Services | All products, applications, APIs, websites, dashboards, and online services offered by SPRL. |
Depending on the products or services you use, SPRL may collect different categories of information.
| Category | Examples |
|---|---|
| Account Information | Name, email address, company name, password, profile details. |
| Contact Information | Email address, phone number, billing contact details. |
| Billing Information | Invoices, payment references, subscription records, wallet transactions. |
| Usage Information | Service usage, dashboard activity, feature utilisation, API activity. |
| Technical Information | IP address, browser type, operating system, device information, language preferences. |
| Support Information | Support requests, communications, attachments, troubleshooting information. |
You may voluntarily provide personal information when you:
When you access SPRL websites or services, certain technical and usage information may be collected automatically through cookies, log files, browser technologies, and similar tools.
Automatically collected information may include:
SPRL uses personal information to operate, improve, secure, and deliver our products and services. The information we collect is used only for legitimate business purposes and in accordance with applicable laws.
Depending on the services you use, we may use your information to:
Where required by applicable privacy laws, SPRL processes personal information on one or more of the following legal bases:
The legal basis may vary depending on the product, service, jurisdiction, and purpose of processing.
SPRL may communicate with you using the contact information associated with your account.
These communications may include:
Where required, you may opt out of marketing communications while continuing to receive essential service-related notifications.
SPRL uses cookies and similar technologies to maintain secure sessions, remember preferences, improve website functionality, analyse performance, and enhance the customer experience.
The use of cookies and similar technologies is governed by our separate Cookie & Tracking Technologies Policy.
We analyse how our websites, applications, and services are used to help improve performance, usability, reliability, and customer experience.
Analytics information may be used to:
Where practical, analytics information is reviewed in an aggregated or de-identified form.
Protecting customer information is an important part of our services. We implement appropriate administrative, technical, and organisational measures designed to help protect personal information from unauthorised access, alteration, disclosure, or destruction.
Security measures may include:
Although we work to maintain appropriate safeguards, no method of electronic transmission or storage can be guaranteed to be completely secure.
Customers are responsible for maintaining the confidentiality of their account credentials and for all authorised activities performed through their accounts.
If you believe your account has been accessed without authorisation, you should change your password immediately and notify SPRL as soon as possible so appropriate action can be taken.
We encourage customers to keep their account information accurate and up to date. Accurate information helps us provide services efficiently, maintain account security, process transactions correctly, and communicate important service information.
You may update your account information through the applicable account settings or by contacting SPRL Support where appropriate.
SPRL does not sell your personal information to third parties.
We may share personal information only where it is reasonably necessary to operate our business, provide requested services, comply with legal obligations, or protect our legitimate interests.
Information may be shared with:
SPRL works with carefully selected third-party service providers that help us operate our products and services efficiently.
Depending on the services you use, these providers may assist with:
Where personal information is shared with service providers, they are expected to process that information only for the purposes authorised by SPRL and in accordance with applicable contractual and legal obligations.
SPRL may process or store personal information in different countries depending on the location of our infrastructure, service providers, or customers.
Where personal information is transferred across international borders, SPRL will take reasonable steps to ensure that appropriate safeguards are implemented in accordance with applicable privacy laws.
We retain personal information only for as long as reasonably necessary to:
Retention periods may vary depending on the type of information, the services used, and applicable legal requirements.
SPRL implements administrative, technical, and organisational safeguards designed to protect personal information throughout its lifecycle.
Security measures may include:
Although we continuously improve our security practices, no method of electronic transmission or storage can be guaranteed to be completely secure.
If SPRL becomes aware of a security incident that affects personal information, we will investigate the incident promptly and take reasonable measures to minimise its impact.
Where required by applicable law, affected individuals and relevant authorities may be notified in accordance with legal requirements.
If SPRL undergoes a merger, acquisition, investment, corporate restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.
Any successor organisation will be expected to continue protecting personal information in a manner that is consistent with this Privacy Policy or as otherwise required by law.
Our websites and services may contain links to third-party websites, applications, or online services for your convenience.
SPRL does not control the privacy practices, security measures, or content of third-party websites. We encourage you to review the privacy policies of any external services you choose to access.
SPRL aims to collect only the personal information that is reasonably necessary to provide requested products and services, comply with legal obligations, improve our platform, and protect our business operations.
We regularly review our information collection practices to help ensure that unnecessary personal information is not retained longer than required.
Depending on your country, region, and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
Some rights may be limited where SPRL is legally required to retain certain information or where other lawful grounds for processing continue to apply.
Customers may review and update certain account information through their SPRL account settings.
Where self-service options are not available, requests to access, correct, or update personal information may be submitted to SPRL Support using our official contact channels.
We may request reasonable identity verification before processing requests involving personal information.
You may request deletion of your personal information where permitted by applicable law.
Before deleting information, SPRL may retain certain records where necessary to:
Where complete deletion is not legally possible, the affected information may be securely retained only for the purposes required by law.
Where permitted by applicable law, SPRL may send product updates, educational content, service announcements, promotional offers, newsletters, or other marketing communications.
You may unsubscribe from marketing communications at any time by using the unsubscribe link provided in the communication or by updating your communication preferences where available.
Opting out of marketing communications will not affect essential service-related notifications such as security alerts, billing notices, account verification, or important operational updates.
SPRL products and services are intended for businesses and individuals who are legally capable of entering into binding agreements.
We do not knowingly collect personal information directly from children where prohibited by applicable law. If we become aware that personal information has been collected in violation of applicable legal requirements, we will take reasonable steps to delete or appropriately handle that information.
Certain SPRL products may use automated systems to improve security, detect fraudulent activity, enhance platform performance, prevent abuse, personalise user experiences, or provide product functionality.
Where applicable, automated processing is designed to support the operation of our services and is subject to appropriate safeguards consistent with applicable privacy laws.
Some SPRL products or future platform features may incorporate artificial intelligence or machine learning technologies to assist users with content generation, analytics, automation, recommendations, customer support, or other productivity features.
Where AI-powered functionality processes personal information, SPRL will implement reasonable safeguards and process such information in accordance with this Privacy Policy and applicable legal requirements.
Enterprise customers may operate under separate commercial agreements that include additional privacy, confidentiality, security, or data processing obligations.
Where a signed enterprise agreement contains privacy terms that differ from this Privacy Policy, the terms of that agreement will apply to the extent of the conflict.
SPRL is committed to complying with applicable privacy, data protection, consumer protection, taxation, and electronic communications laws that apply to our products and services.
As our platform continues to evolve, we may implement additional privacy controls, security measures, contractual safeguards, or compliance processes to meet changing legal and regulatory requirements.
SPRL may update this Privacy Policy from time to time to reflect changes in our products, services, technology, legal requirements, or business operations.
The most recent version of this Privacy Policy will always be published on this page together with the effective date shown at the beginning of the document.
Where required by applicable law, we will provide appropriate notice before material changes become effective.
The information collected depends on the products and services you use. It may include account details, contact information, billing records, technical information, service usage, and communications with SPRL.
No. SPRL does not sell your personal information to third parties.
Yes. You may update certain information through your account settings or submit a request to SPRL where self-service options are not available.
Information is retained only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, protect our legitimate interests, and satisfy applicable regulatory requirements.
Yes. Subject to applicable laws and legitimate business requirements, you may request deletion of your personal information. Certain records may need to be retained where required by law or for legitimate business purposes.
We implement administrative, technical, and organisational safeguards designed to protect personal information from unauthorised access, alteration, disclosure, misuse, or destruction.
No. Third-party websites and services operate under their own privacy policies. We encourage you to review those policies before providing personal information to external providers.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using our official support channels.
Email: [email protected]
Website: https://insprl.com
If you have concerns regarding the collection, use, disclosure, or protection of your personal information, you may contact our Grievance Officer.
Grievance Officer
Chief Executive Officer
SLUNCE DEVELOPMENT PROGRAMS LLP
Bangalore, Karnataka, India
Email: [email protected]
Privacy-related requests and complaints will be reviewed and responded to within a reasonable period, subject to applicable legal requirements and identity verification where appropriate.
By accessing or using SPRL websites, applications, dashboards, APIs, or other services, you acknowledge that you have read, understood, and agreed to this Privacy Policy together with our Terms of Service, Cookie & Tracking Technologies Policy, and other applicable legal policies.
If you do not agree with any part of this Privacy Policy, you should discontinue using the affected services.
Protecting customer privacy is a core part of how SPRL designs, develops, and operates its products and services. We are committed to handling personal information responsibly, maintaining appropriate security safeguards, complying with applicable privacy laws, and continually improving our privacy practices as our platform evolves.
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