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FAQs

Help Center

Security & Privacy

Managing Login Sessions

Review and revoke active login sessions.

Overview

Login sessions represent active access to your SPRL account from a browser, device, or application. Reviewing your active sessions regularly can help you identify unfamiliar access and maintain better control over your account security.

Session management is particularly important for administrators and users who have access to important links, custom domains, campaigns, analytics, API integrations, or other organization resources.

Good to Know:
Regularly reviewing your active login sessions is a simple security practice that can help you identify access you no longer recognize or no longer need.

What Is a Login Session?

A login session is the authenticated access established after you successfully sign in to your SPRL account. A session allows you to continue using SPRL without entering your credentials on every page.

Depending on how you access SPRL, you may have multiple active sessions across different browsers or devices.

ExamplePossible Session
Work ComputerA browser session created when you sign in from your office or work computer.
Personal ComputerA separate browser session created from another computer.
Mobile DeviceA session created when accessing your account from a supported mobile environment.
Different BrowserA separate session may exist when using another browser or browser profile.

Why Review Login Sessions?

Reviewing login sessions helps you maintain awareness of where your account is currently being accessed.

  • Identify devices or sessions you no longer use.
  • Recognize unfamiliar account activity.
  • Remove access from devices that are no longer trusted.
  • Reduce the risk associated with forgotten or shared devices.
  • Support your organization's account security practices.
Recommendation:
Review your active sessions periodically and whenever you change your password, replace a device, or suspect unauthorized account activity.

How to Review Login Sessions

If session management is available in your current SPRL account settings, you can review the sessions associated with your account from the applicable security or account settings area.

  1. Sign in to your SPRL account.
  2. Open your account or security settings.
  3. Locate the login session or active session section.
  4. Review the listed sessions and available session information.
  5. Identify sessions that you recognize and still require.
  6. Sign out of sessions that are no longer required or trusted.
Important:
Only sign out of a session when you are confident that you no longer need it. If you do not recognize a session, treat it as potentially unauthorized and secure your account.

Recognizing an Unfamiliar Session

An unfamiliar session does not always mean that your account has been compromised. You may have forgotten about an older device, browser, or login.

However, unexpected sessions should be investigated rather than ignored.

SituationRecommended Action
Recognized DeviceKeep the session if you still use and trust the device.
Old DeviceSign out if the device is no longer used.
Unknown SessionReview the activity and secure your account if you cannot identify it.
Suspicious ActivityChange your password, review account security, and contact SPRL Support if necessary.

When Should You Sign Out of a Session?

You should consider signing out of sessions that are no longer needed or that are associated with devices you no longer control.

  • When you stop using a device.
  • When a device is lost or replaced.
  • When a shared computer is no longer trusted.
  • When an employee changes responsibilities or leaves your organization.
  • When you notice an unfamiliar session.
  • After suspected unauthorized account access.

Login Sessions & Password Changes

If you believe that your password may have been exposed, changing the password should be treated as an important account security step.

After changing your password, review your active sessions and sign out of sessions that you do not recognize or no longer require, where session controls are available.

Security Reminder:
Changing your password is especially important if you have entered your credentials on a suspicious website or believe someone else may know your password.

Login Sessions & Lost Devices

If a device containing an active SPRL session is lost or stolen, treat the session as potentially exposed.

  1. Secure your SPRL account as soon as possible.
  2. Change your password if you believe your credentials may be compromised.
  3. Review your active login sessions.
  4. Sign out of the affected session where possible.
  5. Review other account activity for anything unusual.
  6. Contact SPRL Support if additional assistance is required.

Login Sessions for Organizations

Organizations should include session management as part of their broader account security practices.

  • Encourage users to review their sessions periodically.
  • Sign out sessions associated with replaced or retired devices.
  • Review access when user responsibilities change.
  • Remove access when users no longer require it.
  • Educate users about suspicious login activity.
Enterprise Recommendation:
Maintain internal procedures for handling user access changes, employee departures, lost devices, and suspected account compromise.

Security Best Practices

  • Review active login sessions periodically.
  • Use strong and unique passwords.
  • Enable two-factor authentication where available.
  • Do not share account credentials.
  • Sign out of devices that you no longer use.
  • Secure lost or replaced devices promptly.
  • Investigate unfamiliar sessions.
  • Report suspected unauthorized access promptly.

Login Session Security Checklist

Security PracticeStatus
Active login sessions reviewed periodicallyRecommended
Unused sessions signed outRecommended
Lost or replaced devices reviewedRequired if applicable
Strong and unique password configuredRecommended
Two-factor authentication enabled where availableRecommended
Unrecognized sessions investigatedRequired if applicable
Suspected unauthorized access reportedRequired if applicable

Frequently Asked Questions

What is a login session?

A login session is the authenticated access created after you sign in to your SPRL account from a browser, device, or supported application.

Why should I review my login sessions?

Reviewing sessions helps you identify old, unused, or unfamiliar access to your account.

What should I do if I see an unfamiliar session?

If you cannot identify the session, secure your account, review your credentials and other security settings, and contact SPRL Support if you suspect unauthorized access.

Should I sign out of old sessions?

Yes. Sessions associated with devices or browsers that you no longer use should be signed out where session controls are available.

What should I do if my device is lost?

Secure your account as soon as possible, review your active sessions, sign out of the affected session where possible, and change your password if you believe your credentials may have been exposed.

Should I review sessions after changing my password?

Yes. Reviewing active sessions after a password change is a useful security practice, particularly when the password was changed because of suspected exposure.

Can I share my SPRL login with another person?

No. Users should avoid sharing account credentials. Organizations should provide access to authorized users through their own accounts where available.


Quick Reference

TopicSummary
Login SessionAuthenticated access created after signing in to SPRL.
Session ReviewReview active sessions periodically for unfamiliar or unnecessary access.
Old DevicesSign out sessions associated with devices you no longer use.
Lost DeviceSecure your account and review active sessions immediately.
Unfamiliar SessionInvestigate and secure your account if the session cannot be identified.
PasswordUse a strong, unique password and change it if you suspect exposure.
2FAEnable two-factor authentication where available.

Learn More:
Explore the SPRL Help Center for detailed guides on Security Overview, Two-Factor Authentication, Password Security Best Practices, Recognizing Phishing Attempts, Data Privacy, API Security, Domain & SSL Security, Reporting Security Issues, and Security FAQs.
Tip: Make session reviews part of your regular account security routine. Pay particular attention after changing devices, changing passwords, or noticing activity that you do not recognize.

Need more help?

Our support team is always happy to assist you.

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