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Understand wallet recharge and pay-as-you-use billing.
SPRL uses a flexible billing system designed to support both free and premium services. Depending on the product you use, charges may be deducted from your wallet on a pay-as-you-go basis or managed through a subscription plan.
This hybrid billing model allows you to pay only for the services you use while providing predictable pricing for subscription-based products.
| Billing Type | Description |
|---|---|
| Free Usage | Many products include free usage limits for new and existing users. |
| Pay-as-You-Go | Charges are automatically deducted from your wallet as you use eligible services. |
| Subscription | Certain products require an active subscription plan and may optionally renew using your wallet balance. |
Your wallet is shared across supported pay-as-you-go services.
| Product | How Wallet Is Used |
|---|---|
| URL Shortener | Usage charges are deducted automatically after free usage limits are exhausted. |
| Email Marketing | Wallet balance is used when your subscription plan limits are exceeded. |
| WhatsApp Business API | Wallet balance can be used for automatic subscription renewal when Auto Renew is enabled. |
Other products may use subscription billing or their own pricing model depending on the service.
Before using paid services, you can add funds to your SPRL Wallet.
Minimum wallet recharge:
Once your recharge is successful, the balance becomes available immediately for eligible services.
SPRL currently supports the following account currencies:
Your selected currency determines how wallet balances, pricing, and transactions are displayed throughout the platform.
For supported pay-as-you-go services, charges are deducted automatically when billable usage occurs.
You don't need to manually approve every transaction. Simply maintain sufficient wallet balance to continue using eligible services without interruption.
Your wallet includes a complete transaction history for easy tracking.
You can review:
Promotional credits or rewards are recorded separately from your regular wallet balance.
You can review your bonus credit history from the Wallet section of your account.
SPRL generates invoices for eligible transactions to help you maintain accurate billing records.
SPRL offers refunds in accordance with the applicable Refund Policy.
No. Your available wallet balance never expires and remains available until it is used for eligible services.
Check your wallet balance or subscription status. Some services require sufficient wallet funds or an active subscription to continue operating.
Successful wallet recharges normally appear immediately. If the payment was completed but the balance hasn't updated, review your transaction history or contact support.
Supported pay-as-you-go services automatically deduct charges based on your usage. Subscription products may also use your wallet if Auto Renew has been enabled.
Yes. Supported pay-as-you-go services use the same wallet balance.
No. Wallet funds remain available until they are used.
No. Wallet recharges are non-refundable. Please refer to the Refund Policy for complete details.
You can view wallet transactions, bonus credits, invoices, and usage history from the Wallet section of your account.
Our support team is always happy to assist you.
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