Overview

During bulk URL processing, SPRL validates your data before generating shortened links. If an issue is detected, the upload stops and an error message is displayed so you can correct the problem before trying again.

Most upload errors are caused by invalid URLs, unsupported file formats, duplicate custom slugs, invalid personalization settings, or permission restrictions. Understanding these common errors helps you resolve issues quickly and complete your bulk upload successfully. :contentReference[oaicite:0]{index=0}

Common Upload Errors

URL Validation Errors

Every submitted URL is automatically normalised and validated before processing begins. URLs that fail validation are rejected to protect the platform and ensure reliable redirects. :contentReference[oaicite:1]{index=1}

Spreadsheet Upload Errors

When uploading Excel or CSV files, the spreadsheet must meet the supported requirements.

Custom URL Slug Errors

If you create custom URL slugs during bulk processing, each slug must be unique and follow the supported validation rules. Existing keywords cannot be reused. :contentReference[oaicite:2]{index=2}

UTM Parameter Errors

If you add UTM parameters during bulk processing, SPRL validates each parameter before generating the links. :contentReference[oaicite:3]{index=3}

Personalisation Errors

When generating personalised URLs, SPRL validates placeholders, parameter names, and spreadsheet references before creating links. Invalid mappings will stop the process until corrected. :contentReference[oaicite:4]{index=4}

• Invalid placeholder format.
• Unknown spreadsheet column reference.
• Duplicate parameter names.
• Invalid parameter names.
• No valid personalisation parameters found.

Permission & Account Errors

Some bulk operations require account permissions and access to selected resources.

How to Prevent Upload Errors

• Verify every destination URL before uploading.
• Remove duplicate entries.
• Use supported spreadsheet formats.
• Keep uploads within the supported limits.
• Review custom URL slugs before generating links.
• Check UTM parameters and personalisation settings carefully.
• Ensure you have permission to use the selected short domain.

Troubleshooting

My upload stopped during validation

Review the displayed validation message, correct the reported issue, and upload the file again.

Some custom URL slugs are rejected

Each custom slug must be unique and follow the supported naming rules. Update any duplicate or invalid values before retrying.

I received an unauthorised domain error

Select a short domain that is available to your account or contact your administrator if additional access is required.

Why does SPRL reject some URLs?

For security and reliability, URLs that are invalid, unsupported, malformed, or identified as unsafe are not accepted for shortening. :contentReference[oaicite:5]{index=5}

Frequently Asked Questions

Why was my upload rejected?

Review the validation message shown during processing. It explains the specific issue that must be corrected before the upload can continue.

Can I upload the file again after fixing errors?

Yes. After correcting the reported issues, simply upload the file again.

Why can't I use my custom URL slug?

The keyword may already exist or may not meet the supported validation rules.

Does SPRL validate every URL before creating short links?

Yes. Every URL is validated before processing to help ensure secure, reliable, and successful bulk link generation. :contentReference[oaicite:6]{index=6}