Overview
This FAQ answers the most common questions about the Bulk URL Shortener, including supported upload methods, limits, customisation options, downloads, and link management.
If you're new to Bulk URL Shortening, these answers will help you understand how the feature works and how to get the best results from your uploads.
General Questions
What is the Bulk URL Shortener?
The Bulk URL Shortener allows you to create multiple shortened URLs in a single operation instead of shortening each URL individually.
Who should use the Bulk URL Shortener?
It is ideal for marketers, agencies, developers, businesses, and anyone who regularly works with large numbers of links.
What are the available bulk upload methods?
SPRL supports three bulk processing methods:
- Copy & Paste Multiple URLs
- Upload Excel or CSV files
- Extract & Shorten URLs from a Webpage
Upload Questions
Which file formats are supported?
You can upload files in the following formats:
How many URLs can I upload at once?
A spreadsheet upload supports up to 10,000 URLs per file.
What is the maximum upload file size?
The maximum supported upload size is 10 MB.
Can I upload multiple files?
Yes. If your project exceeds the supported limits, divide it into multiple files and upload each one separately.
Customisation Questions
Can I choose my short domain?
Yes. You can select an authorised short domain available to your account during the bulk shortening process.
Can I create custom URL slugs?
Yes. Custom URL slugs can be created during supported bulk upload workflows, provided they meet the validation requirements and are unique.
Can I add UTM parameters?
Yes. UTM parameters can be applied to your bulk shortened URLs before they are generated.
Can I set link expiry?
Yes. You can configure an expiry period for your links during the bulk creation process.
Personalised Link Questions
Does SPRL support personalised links?
Yes. The Personalised Link Generator creates customised URLs using spreadsheet data.
How many personalised links can I generate?
A single personalised upload supports up to 50,000 links per file.
Can I use spreadsheet columns as URL parameters?
Yes. You can map supported spreadsheet columns to URL parameters when generating personalised links.
Download Questions
Can I download my generated links?
Yes. After processing completes successfully, you can download your generated bulk shortened URLs.
Should I keep a copy of the downloaded file?
Yes. Keeping a backup of important campaigns makes future reporting and link management easier.
Link Management Questions
Where are my generated links stored?
Your links are saved in the folder selected or created during the bulk upload process.
Can I organise my links into folders?
Yes. Using folders helps keep campaigns organised and simplifies future management.
Can I monitor the performance of bulk shortened links?
Yes. After publishing your links, you can monitor their performance using the Analytics Intelligence features available in your account.
Validation & Error Questions
Why was my upload rejected?
Uploads are validated before processing. Common reasons include invalid URLs, unsupported file formats, duplicate custom URL slugs, invalid UTM parameters, or permission restrictions.
What happens if one of my URLs is invalid?
Correct the reported validation issue and upload your data again.
Why can't I use my preferred custom URL slug?
The slug may already exist or may not satisfy the supported validation rules.
Can I retry my upload after fixing errors?
Yes. Once the reported issues have been corrected, simply upload the data again.
Best Practice Questions
Should I remove duplicate URLs before uploading?
Yes. Removing duplicate URLs keeps your data cleaner and avoids creating unnecessary duplicate short links.
Should I test my links before publishing?
Yes. Testing a sample of generated links helps confirm they redirect correctly before launching your campaign.
Should I split large campaigns into smaller batches?
Yes. Managing smaller batches makes uploads easier to review, organise, and troubleshoot if necessary.
Should I monitor analytics after publishing?
Yes. Monitoring campaign performance helps you measure engagement and optimise future campaigns.
Security Questions
Does SPRL validate URLs before shortening them?
Yes. Every URL is validated before processing to help ensure reliable and secure link generation.
Can unsafe or blocked URLs be shortened?
No. URLs that fail validation or are identified as unsafe are not processed.
Still Need Help?
If you cannot find the answer you're looking for, review the relevant Bulk URL Shortener guides or contact your account administrator for assistance.
Learn More:
Explore the rest of the Bulk URL Shortener documentation to learn about uploads, downloads, personalisation, best practices, troubleshooting, and advanced workflows.
Tip: For the best experience, follow a consistent workflow: prepare your URLs, upload them, review the generated links, download a backup, test a few samples, and then monitor analytics after your campaign goes live.