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Answers to the most common questions from new users.
If you're new to SPRL, you may have questions about creating an account, using products, billing, security, and platform features. This guide answers the most common questions asked by new users to help you get started quickly.
If you can't find the answer you're looking for, visit the Help Center or contact the SPRL support team.
Yes. Creating a SPRL account is completely free, and no credit card is required to sign up.
No. One SPRL account gives you access to all supported products and services.
Yes. Many products include free usage limits, allowing you to explore the platform before using premium features.
No. For security reasons, the primary email address associated with your account cannot be changed after registration.
Yes. You can update most profile details, including your name, company information, mobile number, timezone, currency, GST information, and profile photo.
Yes. Two-Factor Authentication (2FA) is available and recommended to improve your account security.
SPRL uses a combination of subscription billing and pay-as-you-go pricing, depending on the product you use.
The wallet is used for supported pay-as-you-go services and may also be used for automatic renewal of eligible subscriptions when enabled.
No. Your wallet balance does not expire and remains available until it is used.
No. Wallet recharges are non-refundable. Please review the Refund Policy for additional information.
SPRL offers a range of products, including:
Yes. Your account supports multiple products simultaneously, allowing you to combine services to create complete marketing and business workflows.
Yes. Each major SPRL product includes a dedicated dashboard with product-specific reports, settings, and management tools.
The Usage section of your account displays wallet balance, product usage, API requests, quotas, and subscription limits.
Your Usage page displays your current usage alongside any daily, monthly, or subscription limits that apply to your account.
Yes. API request activity is available in the Usage section for accounts using the SPRL API.
Yes. SPRL offers APIs for multiple products, allowing developers to automate workflows and integrate platform features into their own applications.
Yes. API Keys can be created and managed from your account settings.
Yes. SPRL supports REST APIs, browser extensions, WordPress integration, MCP Server, and AI assistant integrations.
Use a strong password, enable Two-Factor Authentication, and regularly review your recent login sessions.
Yes. SPRL enforces policies relating to spam, phishing, abusive content, and misuse of the platform. Accounts that violate these policies may be restricted or suspended.
Support is available through the Help Center, Documentation, Email, Live Chat, WhatsApp, the Contact Form, and the Status Page.
No. SPRL currently provides support through multiple communication channels instead of a traditional ticket system.
| Question | Answer |
|---|---|
| Is signup free? | Yes. |
| Credit card required? | No. |
| Can I change my email? | No. |
| Can I use multiple products? | Yes. |
| Does wallet balance expire? | No. |
| Can I monitor my usage? | Yes. |
| Is an API available? | Yes. |
| Is Two-Factor Authentication available? | Yes. |
| How do I get support? | Help Center, Documentation, Email, Live Chat, WhatsApp, Contact Form, and Status Page. |
Our support team is always happy to assist you.
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