Overview

Once your custom domain has been successfully verified, you can use it to create branded short URLs throughout the SPRL platform. Custom domains help increase brand recognition, improve customer trust, and create professional links for marketing campaigns, emails, SMS, WhatsApp, QR Codes, and social media.

This article explains how to select, use, and manage your custom domains when creating short URLs.

Using a Custom Domain

1. Navigate to Dashboard → URL Shortener.
2. Select your preferred custom domain from the Short Domain dropdown.
3. Enter the destination URL.
4. Optionally create a custom keyword.
5. Configure any additional options such as temporary links, password protection, or smart redirects.
6. Click Shorten URL.

Your branded short URL will now use the selected custom domain instead of a default SPRL domain.

Where Can You Use Custom Domains?

Custom domains are available throughout the URL Shortener module and can be used with most link management features.

• Standard short URLs
• Temporary links
• Password protected links
• QR Codes
• Bulk URL Shortener
• Personalized links
• Marketing campaigns

Managing Multiple Domains

If your account contains multiple verified domains, simply choose the appropriate domain while creating a new short URL.

Many businesses use separate domains for different purposes, such as:

• Marketing campaigns
• Customer support
• Internal communications
• Product launches
• Regional or country-specific campaigns

Using Custom Domains with Other Features

Things to Remember

• Only verified domains appear in the domain selection list.
• The selected domain becomes part of the generated short URL.
• Once a short URL is created, its domain cannot be changed.
• If you need a different domain, create a new short URL.

Best Practices

• Use short and memorable branded domains.
• Create descriptive custom keywords whenever possible.
• Use different domains for different campaigns or business units.
• Keep your SSL certificate active by maintaining correct DNS records.
• Review analytics regularly to measure campaign performance.

Troubleshooting

My domain does not appear in the list

Only verified and active domains are available while creating short URLs. Check the status of your domain from Dashboard → My Domains.

Can I change the domain after creating a short URL?

No. The domain becomes part of the short URL and cannot be modified later. Create a new short URL if you need to use a different domain.

My branded URL is not working

Verify that your domain is active, SSL has been configured successfully, and the DNS records have not been modified after verification.

Frequently Asked Questions

Can I use more than one custom domain?

Yes. You can connect multiple domains based on your account limits and choose the appropriate one while creating each short URL.

Can I use custom domains in Bulk URL Shortener?

Yes. Simply select the preferred domain before generating your bulk short URLs.

Can I generate QR Codes using my custom domain?

Yes. QR Codes automatically use the selected custom domain associated with the short URL.

Can I use custom domains with analytics?

Yes. All supported analytics continue to work normally when using branded domains.