Overview

Your password is the first line of defence for protecting your SPRL account. Changing your password regularly helps keep your account secure, especially if you suspect it has been compromised or if you have shared your login credentials in the past.

Choose a strong, unique password that is difficult to guess and avoid reusing passwords from other online services.

How to Change Your Password

1. Sign in to your SPRL account.
2. Click your profile icon in the top-right corner.
3. Select My Account or Account Settings.
4. Open the Security section.
5. Select Change Password.
6. Enter your current password.
7. Enter your new password.
8. Confirm your new password.
9. Click Save Changes.

Password Requirements

When creating a new password, follow these recommendations to improve your account security:

• Use a long password with a combination of letters, numbers, and symbols.
• Avoid using common words or predictable patterns.
• Do not include personal information such as your name or date of birth.
• Use a password that is unique to your SPRL account.

When Should You Change Your Password?

Consider updating your password if:

• You believe someone else may know your password.
• You notice unfamiliar login activity.
• Your password has been used for a long time.
• You have reused the same password on another website.
• You receive a security notification suggesting a password change.

After Changing Your Password

Once your password has been updated successfully:

• Use your new password for future sign-ins.
• Update any password manager you use.
• Review your recent login sessions for any unfamiliar activity.
• Enable Two-Factor Authentication if it is not already enabled.

Keep Your Account Secure

Changing your password is only one part of protecting your account. For better security, you should also:

• Enable Two-Factor Authentication (2FA).
• Never share your password with anyone.
• Avoid signing in on untrusted or public devices.
• Review your login history regularly.
• Sign out from shared computers after use.

Best Practices

• Use a unique password for your SPRL account.
• Store passwords securely using a trusted password manager.
• Change your password immediately if you suspect unauthorised access.
• Never send your password by email or messaging applications.
• Enable Two-Factor Authentication for an additional layer of protection.

Troubleshooting

I don't remember my current password

If you've forgotten your current password, use the Forgot Password option on the sign-in page to reset it.

My new password isn't accepted

Check that your new password meets the required security requirements and that the confirmation password matches exactly.

I was signed out after changing my password

For security reasons, you may be required to sign in again using your new password after it has been changed.

Frequently Asked Questions

Can I change my password whenever I want?

Yes. You can update your password at any time from the Security section of your account settings.

Do I need my current password?

Yes. To change your password while signed in, you must enter your current password. If you've forgotten it, use the password reset option instead.

Will changing my password affect my data?

No. Changing your password only updates your login credentials. Your account, products, settings, and data remain unchanged.

Should I enable Two-Factor Authentication after changing my password?

Yes. Two-Factor Authentication provides an additional layer of security and is strongly recommended for all SPRL accounts.