Overview

Verifying your email address helps secure your SPRL account and confirms that you own the email used during registration. A verified email is important for receiving security notifications, password reset emails, account updates, and other important communications.

If you registered using an email address without a verified mobile number, you'll be asked to verify your email before accessing certain account features.

Why Verify Your Email?

Verifying your email provides several benefits:

• Confirms ownership of your email address.
• Protects your account from unauthorised access.
• Allows you to receive password reset emails.
• Ensures you receive important account notifications.
• Helps improve the overall security of your SPRL account.

How to Verify Your Email Address

1. Create your SPRL account.
2. Check your inbox for the verification email.
3. Open the email from SPRL.
4. Click the Verify Email button or verification link.
5. Your email address will be confirmed automatically.
6. Return to SPRL and continue using your account.

If You Didn't Receive the Verification Email

If the verification email doesn't arrive within a few minutes:

• Check your Spam or Junk folder.
• Confirm that you entered the correct email address during registration.
• Request a new verification email from your account.
• Wait a few minutes and check your inbox again.

If you're still unable to receive the verification email, contact SPRL Support for assistance.

Resending the Verification Email

If your original verification email has expired or cannot be found, you can request a new verification email from your account whenever the option is available.

Each new request generates a fresh verification link for security purposes.

What Happens After Verification?

Once your email has been successfully verified:

• Your account is confirmed.
• You can receive important account notifications.
• Password recovery emails will be delivered to your verified email address.
• Your email verification status is updated automatically.

Security Tips

To keep your account secure:

• Only click verification links from official SPRL emails.
• Never share verification emails or links with anyone.
• Keep your email account protected with a strong password.
• Enable Two-Factor Authentication for additional account security.

Best Practices

• Verify your email immediately after creating your account.
• Keep your email account active and accessible.
• Check your Spam folder if verification emails don't arrive.
• Use a secure email account protected by a strong password.
• Enable Two-Factor Authentication after verifying your account.

Troubleshooting

I didn't receive the verification email

Check your Spam or Junk folder, verify that your email address was entered correctly, and request a new verification email if necessary.

The verification link isn't working

Verification links may expire for security reasons. Request a new verification email and use the latest link provided.

My email is already verified

If your account shows that your email has already been verified, no further action is required.

I entered the wrong email address during registration

If you cannot access the email address used to register your account, contact SPRL Support for assistance.

Frequently Asked Questions

Do I need to verify my email?

Yes. If you register without a verified mobile number, email verification is required to confirm ownership of your account.

How many times do I need to verify my email?

Only once. After your email has been successfully verified, your verification status remains associated with your account.

Can I request another verification email?

Yes. If you haven't completed verification, you can request a new verification email whenever the option is available.

Will verifying my email change my account or settings?

No. Email verification simply confirms ownership of your email address and does not affect your products, wallet, subscriptions, or account settings.