Overview
Your SPRL profile contains the personal and business information associated with your account. Keeping this information accurate helps ensure correct billing, account security, communication, scheduling, and a personalised platform experience.
Most profile details can be updated at any time from your account settings, allowing you to keep your information current as your business grows.
Good to Know:
Updating your profile information does not affect your existing products, short URLs, campaigns, subscriptions, or wallet balance.
How to Update Your Profile
- Sign in to your SPRL account.
- Click your profile icon in the top-right corner.
- Select My Account or Account Settings.
- Open the Profile section.
- Update the required information.
- Click Save Changes.
Profile Information You Can Update
| Field | Description |
| Full Name | Your display name across the SPRL platform. |
| Company Name | Your business or organisation name. |
| Address & Location | Your contact or business address. |
| GSTIN | Tax registration information for eligible business accounts. |
| Mobile Number | Used for verification, notifications, and account security. |
| Profile Photo | Personalise your account with an avatar or company logo. |
| Timezone | Controls how dates, reports, and scheduled activities are displayed. |
| Currency | Determines how supported pricing and wallet balances are displayed. |
Update Your Profile Photo
Adding a profile photo makes your account easier to recognise, especially if you use multiple SPRL products.
You can upload a new image, replace an existing one, or remove your current profile photo whenever required.
Update Your Timezone
Your selected timezone is used throughout the platform for displaying:
- Dashboard activity
- Analytics reports
- Campaign schedules
- Login history
- System timestamps
If you relocate or work in a different region, update your timezone to ensure information is displayed correctly.
Update Your Currency
SPRL supports multiple account currencies for eligible users. Your selected currency is used when displaying supported pricing, wallet balances, and billing information.
Supported currencies include:
- Indian Rupee (INR)
- US Dollar (USD)
- Euro (EUR)
- British Pound (GBP)
Information That Cannot Be Changed
For security reasons, certain account information cannot be modified after registration.
| Information | Can It Be Changed? |
| Primary Email Address | No |
If you need assistance with account access, please contact SPRL Support.
Why Keep Your Profile Updated?
Maintaining accurate profile information helps:
- Improve account security.
- Ensure billing information is correct.
- Display reports in the correct timezone.
- Receive important notifications.
- Keep your business information current.
Best Practices
- Use your official name and company details.
- Keep your mobile number current for account verification.
- Update your timezone before scheduling campaigns.
- Add your GSTIN if applicable for business invoicing.
- Review your profile information periodically.
- Enable Two-Factor Authentication to improve account security.
Troubleshooting
I can't save my profile changes
Review the information you've entered and ensure all required fields have been completed correctly before saving again.
My timezone is incorrect
Update your timezone from your Profile settings, then refresh the page to ensure future timestamps are displayed correctly.
I can't change my email address
Your primary email address cannot be changed after registration for security reasons. If you're unable to access your email account, contact SPRL Support for assistance.
Frequently Asked Questions
Can I update my profile at any time?
Yes. Most profile information can be updated whenever required.
Will updating my profile affect my existing services?
No. Updating your profile information does not affect your products, campaigns, subscriptions, wallet balance, or short URLs.
Can I change my profile photo?
Yes. You can upload, replace, or remove your profile photo whenever you like.
Why should I keep my profile information updated?
Accurate profile information helps ensure proper billing, security, communication, reporting, and scheduling across the SPRL platform.
Learn More:
Your Account Settings also allow you to manage your password, Two-Factor Authentication, login sessions, notification preferences, wallet information, and API Keys from one convenient location.
Tip: Review your profile every few months to ensure your contact information, business details, timezone, and security settings remain accurate. Keeping your account up to date helps prevent communication issues and ensures a smoother experience across all SPRL products.