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Analytics & Traffic Intelligence

Device & Browser Analytics

Understand devices, browsers and operating systems used by visitors.

Overview

Device & Browser Analytics helps you understand the technology your visitors use when accessing your shortened links, QR Codes, and marketing campaigns. By analysing device types, browsers, and operating systems, you can optimise your website, landing pages, and marketing campaigns for the platforms your audience uses most.

Understanding how visitors access your content enables you to improve user experience, identify compatibility issues, and prioritise development efforts based on real visitor data.

Good to Know:
Device and browser information is collected automatically from supported visitor requests and displayed in your Analytics Intelligence reports.

Accessing Device & Browser Analytics

  1. Sign in to your SPRL account.
  2. Navigate to Dashboard → Analytics Intelligence.
  3. Select the campaign or tracking folder.
  4. Choose the desired date range.
  5. Apply filters if required.
  6. Review the Top Devices and browser reports.

Available Device Reports

SPRL organises visitor technology into easy-to-understand reports that help you evaluate how people access your content.

Report Description
Top Devices Shows the most commonly used device types.
Browser Analytics Displays the web browsers visitors use.
Operating System Report Shows the operating systems used to access your links.
Campaign Device Analysis Compares device usage across different campaigns.

Understanding Device Analytics

Device Analytics categorises visitors based on the type of device they use to access your content.

Device Type Typical Usage
Mobile Visitors using smartphones.
Desktop Visitors accessing links from desktop or laptop computers.
Tablet Visitors using tablet devices.

Reviewing device distribution helps you understand which platforms deserve the greatest attention when designing websites, landing pages, and marketing content.


Understanding Browser Analytics

Browser Analytics shows which web browsers your visitors use. This information helps ensure your website and landing pages perform consistently across popular browsers.

By identifying the browsers most commonly used by your audience, you can prioritise testing and compatibility improvements where they have the greatest impact.


Operating System Analytics

Operating System reports provide insight into the software platforms visitors use to access your campaigns.

Understanding operating system trends can help identify compatibility issues and improve the overall user experience across different platforms.


How Device Analytics Helps Your Business

Insight Business Benefit
Mobile Usage Prioritise mobile-friendly websites and landing pages.
Browser Distribution Focus compatibility testing on the browsers your visitors use most.
Operating Systems Identify platform-specific optimisation opportunities.
Campaign Comparison Understand how audiences differ across marketing campaigns.
Technology Trends Monitor changes in visitor behaviour over time.

Combining Device Analytics with Other Reports

Device and browser insights become even more valuable when analysed alongside other reports available in the Analytics Intelligence Suite.

Analytics Report Combined Insight
Campaign Performance Compare device usage across marketing campaigns.
Location Reports Understand device preferences by country and city.
Referrer Reports Identify which traffic sources generate mobile or desktop visitors.
Traffic Intelligence Evaluate visitor quality across different devices and browsers.
Revenue & Conversion Reports Measure which devices contribute the most valuable business outcomes.

Using Device Reports to Improve Performance

Regularly reviewing device analytics can help you improve user experience and campaign performance.

  • Optimise landing pages for the most common device types.
  • Test your website using the browsers most frequently used by visitors.
  • Ensure forms and call-to-action buttons work well on mobile devices.
  • Identify technology trends that may influence future design decisions.
  • Compare device usage between campaigns to better understand different audiences.

Best Practices

  • Review device reports regularly throughout your campaigns.
  • Prioritise responsive design for mobile users.
  • Test important pages across popular browsers.
  • Monitor operating system trends when planning updates.
  • Compare device analytics with conversion reports to identify your highest-performing platforms.
  • Use campaign filters to analyse technology trends over different time periods.

Troubleshooting

Why don't I see browser information for every visitor?

Some browsers, applications, or privacy features may limit the information available for reporting. As a result, not every visit includes complete device or browser details.

Why are mobile visitors increasing?

Changes in marketing channels, audience behaviour, or campaign targeting can influence the types of devices visitors use over time.

Why do device reports differ between campaigns?

Different campaigns often target different audiences, resulting in varying device preferences and browsing behaviour.


Frequently Asked Questions

What is Device Analytics?

Device Analytics shows whether visitors accessed your links using mobile devices, desktops, or tablets, helping you understand how your audience interacts with your content.

Why is Browser Analytics important?

Browser Analytics helps you identify the browsers your visitors use most so you can improve compatibility and provide a consistent user experience.

Can I compare device usage across campaigns?

Yes. By selecting different campaigns and date ranges, you can compare visitor technology trends and campaign performance.

Should I optimise only for mobile devices?

Not necessarily. Use your analytics to understand your audience and optimise for the devices and browsers that are most important for your visitors.

Learn More:
Continue with Campaign Performance Reports to learn how to measure campaign effectiveness, compare marketing initiatives, and identify the strategies that deliver the best results.
Tip: Device Analytics is most valuable when combined with conversion and campaign reports. If one device type generates fewer visitors but significantly more conversions, prioritising that experience can have a greater impact than simply increasing traffic.

Need more help?

Our support team is always happy to assist you.

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