Overview
Visitor Analytics helps you understand who is interacting with your links, QR Codes, and campaigns. Instead of simply showing how many clicks you received, SPRL provides valuable insights into your visitors' locations, devices, browsers, operating systems, traffic sources, and behaviour.
These insights allow you to identify successful campaigns, understand your audience, optimise marketing efforts, and make informed business decisions based on real visitor activity.
Good to Know:
Visitor Analytics is generated automatically as people interact with your SPRL links and Dynamic QR Codes. No additional configuration is required for standard visitor reporting.
Accessing Visitor Analytics
- Sign in to your SPRL account.
- Navigate to Dashboard → Analytics Intelligence.
- Select the campaign or tracking folder you want to analyse.
- Choose a date range.
- Apply filters if required.
- Generate the report.
What Visitor Analytics Includes
Visitor Analytics combines multiple data points to provide a complete picture of your audience.
| Analytics | Description |
| Total Visitors | Overall visitor activity for the selected campaign and date range. |
| Visitor Timeline | Shows how visitor activity changes over time. |
| Countries | Approximate countries from which visitors accessed your links. |
| Cities | Top cities generating visitor traffic. |
| Referrers | Traffic sources that directed visitors to your links. |
| Devices | Desktop, mobile, and tablet usage. |
| Browsers | Web browsers used by visitors. |
| Operating Systems | Platforms used to access your content. |
Understanding Visitor Behaviour
Visitor Analytics helps answer important business questions such as:
- Where are your visitors located?
- Which marketing campaigns attract the most visitors?
- Are users primarily accessing your content on mobile or desktop?
- Which browsers should your website be optimised for?
- Which traffic sources generate the highest engagement?
Campaign-Based Visitor Reports
Visitor reports are organised by campaign, allowing you to evaluate each marketing initiative independently.
After selecting a campaign, you can analyse visitor activity for a specific period using the available filters and reporting tools.
| Report | Purpose |
| Campaign Summary | Provides an overview of visitor activity. |
| Top Countries | Shows where visitors are located. |
| Top Cities | Identifies cities generating the most traffic. |
| Top Referrers | Displays the websites or platforms sending visitors. |
| Top Devices | Shows the most commonly used device types. |
Using Filters
Filters help you focus on specific visitor segments and reporting periods.
Depending on the report, you can refine analytics using:
- Campaign or tracking folder.
- Date range.
- Country or region.
- Traffic source.
- Device type.
Using filters makes reports easier to interpret and helps you compare campaign performance more accurately.
How Visitor Analytics Helps Your Business
- Identify your strongest traffic sources.
- Understand where your customers are located.
- Improve mobile user experience.
- Optimise marketing campaigns.
- Allocate advertising budgets more effectively.
- Track audience growth over time.
Visitor Analytics vs Click Tracking
| Click Tracking | Visitor Analytics |
| Measures link interactions. | Analyses the people behind those interactions. |
| Counts click activity. | Provides demographic and technical insights. |
| Focuses on traffic volume. | Focuses on visitor behaviour and engagement. |
| Forms the basis of analytics. | Helps optimise campaigns using visitor insights. |
Best Practices
- Review visitor reports regularly during active campaigns.
- Compare visitor trends across different campaigns.
- Optimise your website for the devices your audience uses most.
- Use location reports to improve regional targeting.
- Monitor referrer reports to identify high-performing traffic sources.
- Combine visitor insights with conversion reports for a complete performance analysis.
Troubleshooting
I don't see any visitor data
Verify that your selected campaign has received traffic and that you've chosen the correct date range.
Why are the location reports approximate?
Location information is estimated using available network information and may not always represent a visitor's exact physical location.
Why do my reports change over time?
Analytics are updated as new visitor activity is processed and additional campaign data becomes available.
Frequently Asked Questions
Do I need to enable Visitor Analytics?
No. Visitor Analytics is automatically available for supported SPRL links and campaigns once visitor activity is recorded.
Can I analyse individual campaigns?
Yes. Campaign-based reporting allows you to view visitor analytics separately for each campaign or tracking folder.
Can I identify where my visitors come from?
Yes. Reports include available information such as countries, cities, and referrers to help you understand your audience.
How often should I review Visitor Analytics?
Regular reviews help you identify trends, evaluate campaign performance, and make timely improvements while campaigns are still active.
Learn More:
Continue with Bot Detection & Click Fraud to learn how SPRL identifies suspicious traffic, filters invalid activity, and helps keep your analytics accurate and trustworthy.
Tip: Visitor Analytics is most valuable when viewed alongside campaign performance and conversion data. Knowing where visitors come from, what devices they use, and which traffic sources perform best helps you optimise future campaigns with confidence.