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Custom Domains

Managing Multiple Domains

Connect and manage multiple branded domains.

Overview

SPRL allows you to connect and manage multiple branded domains from a single account. This is useful for businesses that operate multiple brands, marketing campaigns, regions, products, or clients while maintaining consistent branding across every short link.

Each configured domain can be selected when creating new short links, giving you complete flexibility over how your branded URLs are presented.

Good to Know:
Every custom domain must complete its own DNS verification and SSL activation before it can be used for creating branded short links.

Why Use Multiple Domains?

Managing several branded domains provides greater flexibility for different marketing and business requirements.

Use Case Example
Multiple Brands Separate domains for different company brands.
Marketing Campaigns Dedicated domains for seasonal or promotional campaigns.
Regional Operations Different branded domains for different countries or markets.
Departments Separate domains for sales, support, or marketing teams.
Client Projects Individual branded domains for each customer or organisation.

Viewing Your Domains

To manage your domains:

  1. Sign in to your SPRL account.
  2. Navigate to Dashboard → Custom Domains.
  3. View all configured branded domains.

The domain list allows you to monitor the status and availability of each domain in one place.


Information Displayed for Each Domain

Information Description
Domain Name The branded domain or subdomain.
Verification Status Shows whether the domain has been verified.
SSL Status Indicates whether HTTPS is active.
Availability Whether the domain can be used when creating short links.
Creation Date When the domain was added to your account.

Adding Additional Domains

You can add more branded domains whenever needed.

  1. Open Dashboard → Custom Domains.
  2. Click Add Custom Domain.
  3. Complete the domain configuration process.
  4. Configure the required DNS records.
  5. Wait for verification and SSL activation.

Each newly added domain is configured independently and must complete the full setup process.


Selecting a Domain When Creating Links

Once multiple domains have been configured and activated, you can choose which branded domain to use for each short link.

Scenario Recommended Domain
Marketing Campaign Campaign-specific branded domain.
Product Launch Product-specific branded domain.
Regional Promotion Country or region-specific domain.
Corporate Communications Primary company branded domain.

Managing Domain Status

Each domain maintains its own configuration and activation status.

Status Description
Pending Waiting for DNS verification.
Verifying SPRL is checking the DNS configuration.
Active Ready to create branded short links.
Inactive Unavailable until setup issues are resolved.

Organising Multiple Domains

As the number of domains grows, keeping them organised becomes increasingly important.

  • Use meaningful subdomains for different purposes.
  • Assign one domain to each brand or department.
  • Keep naming conventions consistent.
  • Retire unused domains when they are no longer required.
  • Regularly review domain status to ensure all active domains remain operational.

Best Practices

  • Use dedicated domains for different brands or business units.
  • Complete DNS verification before using a new domain.
  • Confirm SSL is active before sharing branded links.
  • Use descriptive subdomains such as go, links, or promo where appropriate.
  • Test new domains before launching marketing campaigns.
  • Periodically review inactive or unused domains.

Troubleshooting

One domain is active but another is pending

Each domain is verified independently. Confirm that the pending domain has the correct DNS configuration and allow time for propagation.

I can't select a domain when creating links

Ensure the domain has completed verification and SSL activation. Only active domains are available for creating branded links.

Can multiple domains point to the same account?

Yes. Multiple verified domains can be managed from the same SPRL account.

Do I need to repeat DNS setup for every domain?

Yes. Every custom domain or subdomain requires its own DNS configuration, verification, and SSL activation.


Frequently Asked Questions

How many custom domains can I add?

The number of domains you can manage depends on your account or subscription limits.

Can I use different domains for different campaigns?

Yes. This is one of the primary benefits of managing multiple branded domains.

Can I remove a domain later?

Yes. Domains that are no longer needed can be removed from your account when appropriate.

Does every domain receive its own SSL certificate?

Yes. Each verified domain completes its own SSL activation process.


Learn More:
Continue with Custom Domain Best Practices to discover recommendations for choosing domain names, improving branding, and maintaining reliable branded links.
Tip: If your organisation manages several products or brands, assign a dedicated branded domain to each one. This makes links easier to recognise, simplifies reporting, and helps maintain a consistent brand identity across every marketing campaign.

Need more help?

Our support team is always happy to assist you.

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