Overview
If you no longer wish to use SPRL, you can permanently delete your account. Account deletion removes your account and associated access to SPRL products and services.
Before deleting your account, ensure that you no longer need access to your data, products, subscriptions, APIs, or wallet, as this action cannot be undone.
Important:
Account deletion is permanent. Once your account has been deleted, it cannot be recovered.
Before You Delete Your Account
Before proceeding, review the following:
- Download or export any information you may need.
- Complete any active campaigns or ongoing work.
- Review your subscriptions and billing.
- Use any remaining wallet balance, if applicable.
- Remove any API integrations that depend on your SPRL account.
What Happens When Your Account Is Deleted?
After your account is permanently deleted:
- You will no longer be able to sign in.
- Access to all SPRL products will be removed.
- Your API Keys will no longer work.
- Any active subscriptions will no longer be accessible.
- Your account settings and profile information will be permanently removed.
- Deleted accounts cannot be restored.
How to Delete Your Account
- Sign in to your SPRL account.
- Click your profile icon in the top-right corner.
- Select My Account or Account Settings.
- Open the Account section.
- Select Delete Account.
- Review the confirmation message carefully.
- Complete any required verification.
- Confirm that you want to permanently delete your account.
Services Affected
Deleting your account removes access to all SPRL services, including:
- URL Shortener
- Bulk URL Shortener
- QR Code Generator
- Email Marketing
- Email Verifier
- SMS Marketing
- WhatsApp Business API
- Custom Forms
- Analytics Intelligence
- Developer APIs
Wallet and Billing
Before deleting your account, review your wallet balance and any active subscriptions.
- Any unused wallet balance is non-refundable.
- Review your billing history if you need copies of previous invoices.
- Ensure there are no active subscriptions or pending usage that requires your attention.
Security Verification
To help protect your account, SPRL may require you to verify your identity before completing the deletion process.
This verification helps prevent unauthorised users from permanently deleting an account.
Best Practices
- Download any important information before deleting your account.
- Complete or cancel active campaigns first.
- Remove API integrations from your applications.
- Review your wallet balance and billing history.
- Consider whether disabling a product is sufficient before permanently deleting your account.
Troubleshooting
I can't find the Delete Account option
Ensure you're signed in to the correct account and have completed any required security verification. If the option is unavailable, contact SPRL Support.
I deleted my account by mistake
Account deletion is permanent. Once completed, deleted accounts cannot be recovered.
I still have an active subscription
Review your subscriptions and billing information before deleting your account to avoid unexpected service interruptions.
I have remaining wallet balance
Wallet balances are non-refundable. Consider using your available balance before permanently deleting your account.
Frequently Asked Questions
Can I recover my account after deleting it?
No. Account deletion is permanent and cannot be reversed.
Will deleting my account remove access to all SPRL products?
Yes. Once your account is deleted, you will lose access to all SPRL products, services, APIs, and account settings.
What happens to my API Keys?
All API Keys associated with your account are permanently deactivated and can no longer be used.
Should I review my wallet before deleting my account?
Yes. Since unused wallet balances are non-refundable, it's recommended that you review your wallet and billing information before confirming account deletion.
Learn More:
If you're experiencing a specific issue with your account, consider contacting SPRL Support before deleting it. Many problems can be resolved without permanently removing your account.
Tip: Deleting your account should be your final step. Before proceeding, export any important information, finish active work, remove API integrations, and ensure you're comfortable losing permanent access to all SPRL services.
