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Online Forms

Create Lead Capture Forms

Collect leads using customizable online forms.

Overview

Lead Capture Forms help you collect valuable information from potential customers, prospects, event attendees, or website visitors. Using SPRL Online Forms, you can build customized lead forms, publish them, monitor submissions, and export collected data for further follow-up.

Every submitted form is stored in the Leads dashboard, where you can filter submissions, view individual responses, and export lead data for reporting or integration into your sales process.

Good to Know:
Lead Capture Forms also support Dynamic (Personalized) Parameters, allowing you to pre-fill information for individual recipients and generate personalized form links in bulk.

Common Lead Capture Use Cases

Use Case Purpose
Sales Enquiries Collect enquiries from potential customers.
Product Demo Requests Capture prospects interested in demonstrations.
Service Quotations Receive detailed customer requirements.
Event Registrations Register participants before an event.
Marketing Campaigns Generate qualified leads from advertisements and landing pages.

Steps to Create a Lead Capture Form

  1. Navigate to Dashboard → Online Forms.
  2. Click Create New Form.
  3. Enter an appropriate form name.
  4. Add the required form fields.
  5. Configure field labels and required options.
  6. Customize field attributes where needed.
  7. Save and publish the form.
  8. Share the generated Template Link with your audience.

Recommended Lead Fields

Field Recommended Type Required
Full Name Short Input Yes
Email Address Email Yes
Phone Number Telephone Optional
Company Short Input Optional
Message or Requirement Long Text Optional

Enhance Your Lead Form

You can include additional components to improve the quality of information collected.

Component Benefit
Dropdown Allow visitors to select predefined options.
Checkboxes Capture multiple selections.
Radio Button Collect a single choice from multiple options.
File Upload Allow prospects to submit documents or images.
Signature Collect electronic signatures when required.
Rating Fields Measure customer interest or satisfaction.

Sharing Your Lead Form

After publishing the form, a Template Link is generated that can be shared through various channels.

Sharing Method Example
Website Add the form to your website.
Email Campaign Include the Template Link in email communications.
SMS Send the link directly to customers.
WhatsApp Share the form with prospects and customers.
Social Media Promote the form across social platforms.

Managing Submitted Leads

All form submissions are available in the Leads section, where you can monitor and manage collected information.

Feature Description
Form Filter View submissions for a selected form.
Submission Data Review information submitted by each visitor.
Today's Leads View leads received today.
Total Leads Monitor the total number of collected leads.
Export Export selected submissions.
Export All Download all available submissions.
Export Documents Download uploaded documents from submissions.
View Data Open an individual submission for detailed review.

Best Practices

  • Keep your lead form concise and easy to complete.
  • Only ask for information that is necessary.
  • Use appropriate input types such as Email and Telephone.
  • Test the form before launching your campaign.
  • Review new submissions regularly and respond promptly.
  • Export lead data periodically for backup or reporting.

Troubleshooting

I am not receiving enough leads

Reduce the number of required fields and simplify the form to improve completion rates.

Visitors submit incorrect information

Use appropriate input types such as Email, Telephone, Date, or Number to encourage accurate data entry.

I cannot find a submission

Select the correct form from the form filter and review the submission list again.

I need to analyse submissions outside SPRL

Use the Export or Export All options to download your lead data for further analysis.


Frequently Asked Questions

Can I create multiple lead forms?

Yes. You can create and manage multiple lead capture forms for different campaigns or business purposes.

Can I upload documents through a lead form?

Yes. Add a File Upload field to allow visitors to attach supporting documents.

Where are submitted leads stored?

All submissions are available in the Leads section, where you can review, filter, and export them.

Can I export collected lead data?

Yes. You can export selected submissions, all submissions, and uploaded documents from the Leads dashboard.


Learn More:
Continue with Registration Forms Explained to learn how to build forms for event registrations, applications, bookings, and other structured registration processes.
Tip: Higher conversion rates usually come from shorter forms. Ask only for the information you need during the initial enquiry, then collect additional details later as the lead progresses through your sales process.

Need more help?

Our support team is always happy to assist you.

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