Overview
SPRL allows you to download invoices and payment receipts directly from your account. You can access recharge receipts as well as monthly GST tax invoices generated for your eligible service usage.
Keeping your invoices organised makes it easier to reconcile payments, maintain accounting records, and meet business compliance requirements.
Available Invoice Types
| Document | Description |
| Recharge Receipt | Receipt for successful wallet recharge transactions. |
| Monthly Tax Invoice | GST invoice generated for actual service usage during the billing period. |
Download Recharge Receipts
To download a recharge receipt:
- Navigate to Dashboard → Account → Wallet.
- Open the Recharge History section.
- Locate the required recharge transaction.
- Click Download Receipt.
Download Monthly Tax Invoices
To download your monthly GST invoice:
- Navigate to Dashboard → Account → Wallet.
- Open the Monthly Tax Invoices section.
- Select the billing month.
- Click Download Invoice.
Invoice Information
Depending on the document type, invoices and receipts may include:
| Information | Description |
| Invoice or Receipt Number | Unique document reference. |
| Transaction Date | Date of recharge or billing. |
| Billing Amount | Total amount charged. |
| Applicable Taxes | GST and other applicable tax details. |
| Payment Status | Status of the transaction. |
Important Notes
- Recharge receipts are available after a successful wallet recharge.
- Monthly Tax Invoices are generated based on actual service usage.
- GST invoices are not generated when you recharge your wallet.
- Ensure your billing information is accurate before downloading invoices for accounting purposes.
Troubleshooting
| Issue | Possible Solution |
| Invoice not available | Check whether the billing period has been completed. |
| Receipt missing | Verify that the wallet recharge was completed successfully. |
| Incorrect billing details | Contact SPRL Support if invoice information needs correction. |
| Unable to download | Refresh the page and try again later. |
Frequently Asked Questions
What is the difference between a recharge receipt and a tax invoice?
A recharge receipt confirms that funds were added to your wallet, while a Monthly Tax Invoice is generated for the actual services you used during the billing period.
When are Monthly Tax Invoices generated?
Monthly Tax Invoices are generated after the end of each billing period based on your eligible service usage.
Can I download invoices for previous months?
Yes. Available monthly invoices can be downloaded from the Monthly Tax Invoices section of your Wallet.
Why didn't I receive a GST invoice after recharging my wallet?
Wallet recharges are prepaid deposits. GST invoices are issued for actual service usage, not when funds are added to your wallet.
Learn More
Continue with GST & Tax Information to understand how taxes are applied and when GST invoices are generated for your account.
Tip
Download and keep your monthly tax invoices and recharge receipts for accounting, tax filing, and business record-keeping purposes.