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Learn how GST is applied in SPRL, when tax invoices are generated, and why wallet recharges do not receive GST invoices.
SPRL generates GST tax invoices for eligible services based on your actual service usage. Wallet recharges are treated as prepaid deposits and do not generate GST invoices at the time of recharge.
Your monthly tax invoice consolidates all eligible usage during the billing period, making it easier to maintain accurate accounting and tax records.
| Activity | GST Invoice Generated? |
|---|---|
| Wallet Recharge | No |
| Eligible Service Usage | Yes |
Monthly GST tax invoices are generated after the completion of each billing period and are based on the actual usage of eligible SPRL services during that month.
These invoices are available from your account once they have been generated.
Navigate to:
Dashboard → Account → Wallet → Monthly Tax Invoices
From this page, you can view and download available GST invoices for previous billing periods.
| Information | Description |
|---|---|
| Invoice Number | Unique invoice reference. |
| Billing Period | The month covered by the invoice. |
| Eligible Service Usage | Charges incurred during the billing period. |
| Applicable GST | GST calculated on eligible usage. |
| Total Amount | Total invoice amount including applicable taxes. |
| Issue | Possible Solution |
|---|---|
| Invoice not available | Wait until the monthly billing period has been completed. |
| No GST invoice after wallet recharge | This is expected because GST invoices are generated for service usage, not wallet deposits. |
| Unable to download invoice | Refresh the page and try again later. |
| Incorrect invoice information | Contact SPRL Support for assistance. |
Wallet recharges are prepaid deposits. GST invoices are issued only for actual eligible service usage.
Monthly tax invoices become available after the billing period has been completed and the invoice has been generated.
Yes. A monthly tax invoice may include all eligible service usage during the billing period.
Navigate to Dashboard → Account → Wallet → Monthly Tax Invoices to view and download available invoices.
Our support team is always happy to assist you.
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