Overview

Recharging your SPRL Wallet allows you to maintain sufficient prepaid balance for eligible pay-as-you-go services. Once a recharge is completed successfully, the wallet balance becomes available immediately and can be used automatically for supported services.

SPRL also offers promotional recharge offers that may provide additional Bonus Credits on eligible recharge amounts.

Navigation

Navigate to:

Dashboard → Account → Wallet

How to Recharge Your Wallet

1. Open the Wallet page.
2. Enter the recharge amount or choose one of the suggested amounts.
3. Select your preferred recharge offer if available.
4. Choose the available payment method.
5. Accept the Wallet Recharge Terms & Conditions.
6. Click Continue to Payment.
7. Complete the payment using the secure payment gateway.

Recharge Offers

Eligible recharge amounts may include promotional Bonus Credits. Available offers are displayed on the Wallet page and may change from time to time.

Payment Methods

Wallet recharges are processed through supported secure payment gateways.

Depending on your account and region, available payment options may include:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Digital Wallets
• Other supported payment methods

After a Successful Recharge

• Your Wallet Money is updated immediately.
• Eligible Bonus Credits are added automatically.
• The recharge appears in your Recharge History.
• Your prepaid balance becomes available for supported wallet services.

Recharge History

Every successful recharge is recorded in your account for future reference.

Recharge History includes:

• Reference ID
• Recharge Amount
• Payment Method
• Transaction Status
• Payment Status
• Recharge Date
• Receipt Download

Important Notes

• Wallet recharges are prepaid.
• Recharge amounts become available immediately after successful payment.
• Wallet recharges are generally non-refundable once processed successfully.
• Bonus Credits are promotional and may have expiry conditions.
• GST invoices are generated for actual service usage and not at the time of wallet recharge.

Frequently Asked Questions

How long does it take for wallet money to appear?

Wallet balance is normally updated immediately after a successful payment.

Can I recharge any amount?

You can enter a custom recharge amount or select one of the suggested recharge values available on the Wallet page.

Where can I view my recharge history?

All successful wallet recharges are available in the Recharge History section of your Wallet.

Will I receive Bonus Credits on every recharge?

Bonus Credits are available only for eligible recharge offers and are subject to the promotional terms displayed at the time of recharge.