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Temporary Links

Password Protect Temporary Links

Secure temporary links with password protection.

Overview

Password protection adds an extra layer of security to your temporary links by requiring visitors to enter a password before they can access the destination URL. Even if someone has the short link, they cannot view the content without the correct password.

This feature is ideal for sharing confidential documents, internal resources, customer-specific information, and any content that should only be accessible to authorised recipients.

Good to Know:
Password protection can be combined with an expiry date, maximum clicks, and inactivity expiry to create highly secure temporary links.

How Password Protection Works

When password protection is enabled, visitors must enter the correct password before they are redirected to the destination URL. If an incorrect password is entered, access is denied.

Feature Description
Password Required Visitors must enter the configured password before accessing the destination.
Optional Feature Password protection can be enabled or omitted based on your requirements.
Works with Other Controls Compatible with expiry dates, maximum clicks, and inactivity expiry.
Additional Security Prevents unauthorised users from opening the temporary link.

Steps to Create a Password-Protected Temporary Link

  1. Open the Temporary Link page.
  2. Select your preferred Short Domain.
  3. Enter the Destination URL.
  4. Configure optional settings such as Nested Route or Slug Type.
  5. Locate the Password Protection field.
  6. Enter the password that visitors must provide.
  7. Optionally configure an expiry date, maximum clicks, or inactivity timeout.
  8. Click Create Temporary Secure Link.

When Should You Use Password Protection?

Scenario Recommendation
Confidential Documents Require a password before allowing access.
Internal Company Resources Restrict access to authorised team members.
Customer-Specific Files Share the password separately from the link.
Private Downloads Protect downloads from unauthorised access.
Sensitive Information Combine password protection with other expiry controls.

Combining Password Protection with Other Features

Password protection becomes even more effective when used together with other temporary link controls.

Feature Benefit
Expiry Date & Time Automatically disables access after a specified date.
Maximum Clicks Limits the number of successful visits.
Expire After Inactivity Automatically removes unused links.
Nested Route Organises temporary links into meaningful URL paths.

Password Best Practices

Recommendation Reason
Use a unique password Reduces the risk of unauthorised access.
Share the password separately Improves overall security.
Combine with an expiry date Limits how long the link remains available.
Limit maximum clicks Controls how many times the protected link can be used.
Use inactivity expiry Automatically removes links that are no longer being used.

Example Secure Configuration

Setting Example
Password Protection Enabled
Expiry Date 7 Days
Maximum Clicks 25
Expire After Inactivity 60 Minutes

Best Practices

  • Create a strong, unique password for each temporary link.
  • Share the password using a different communication channel whenever possible.
  • Combine password protection with an expiry date for better security.
  • Use maximum click limits for confidential or exclusive content.
  • Enable inactivity expiry to automatically remove unused links.
  • Verify the temporary link before sharing it with recipients.

Troubleshooting

Visitors cannot open the link

Ensure the correct password is being entered and confirm that the temporary link has not expired due to another configured condition.

The link has expired even with the correct password

Password protection controls access but does not prevent expiry. The link may have reached its expiry date, maximum clicks, or inactivity limit.

Should I always enable password protection?

Use password protection whenever the destination contains confidential, private, or restricted information.

Can password protection be combined with all other temporary link settings?

Yes. Password protection works alongside all available temporary link expiry controls.


Frequently Asked Questions

Is password protection mandatory?

No. It is an optional feature that you can enable when additional security is required.

Can I use password protection without an expiry date?

Yes. Password protection can be used independently or together with other expiry options.

Does password protection affect maximum clicks?

No. Password protection and maximum click limits work independently and can be used together.

What happens if someone enters the wrong password?

They will not be able to access the destination URL until the correct password is provided.


Learn More:
Continue with Manage Temporary Links to learn how to organise and oversee all of your temporary links from a single location.
Tip: For maximum security, send the temporary link and its password through separate communication channels. This reduces the risk of unauthorised access if either message is intercepted.

Need more help?

Our support team is always happy to assist you.

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