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Understand how to reactivate expired temporary links when allowed.
A temporary link expires automatically when one of its configured conditions is met, such as reaching its expiry date, maximum click limit, or inactivity timeout. Once a link has expired, it is no longer accessible to visitors.
If you need to continue sharing the same destination, you should create a new temporary link with updated expiry settings.
A temporary link becomes unavailable as soon as one of its configured expiry conditions is satisfied.
| Expiry Condition | Description |
|---|---|
| Expiry Date & Time | The configured date and time has been reached. |
| Maximum Clicks | The allowed number of visits has been reached. |
| Expire After Inactivity | The link remained unused for the configured inactivity period. |
If an expired temporary link is still needed, create a new one using the same destination URL and configure new expiry settings that match your current requirements.
Before creating a replacement link, review why the previous one expired so you can choose more suitable settings if necessary.
| If the Link Expired Because... | Consider |
|---|---|
| The expiry date was reached. | Select a longer availability period. |
| The maximum click limit was reached. | Increase the click limit if more recipients need access. |
| The inactivity timeout expired. | Choose a longer inactivity period if occasional access is expected. |
| Scenario | Suggested Configuration |
|---|---|
| Extended Promotion | Choose a later expiry date. |
| Additional Recipients | Increase the maximum click limit. |
| Long-Term Collaboration | Use a longer inactivity timeout. |
| Confidential Documents | Enable password protection together with an expiry date. |
The link has likely expired because one of its configured expiry conditions has been reached. Create a new temporary link if continued access is required.
Review whether the expiry date, maximum click limit, or inactivity timeout was reached earlier than anticipated.
Create a new temporary link with updated expiry settings and share the new link with your recipients.
Select expiry settings that match the expected usage period and consider combining multiple controls only when additional security is required.
Once a temporary link has expired, create a new temporary link if you need to share the destination again.
Yes. You can create a new temporary link that points to the same destination URL.
It expired because one of its configured conditions, such as the expiry date, maximum click limit, or inactivity timeout, was reached.
Review the reason for expiry and adjust the settings if you need the replacement link to remain available for a different period.
Our support team is always happy to assist you.
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