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Temporary Links

Temporary Link FAQs

Frequently asked questions about Temporary Links.

Overview

This article answers the most frequently asked questions about Temporary Links in SPRL. Temporary Links allow you to securely share content that automatically becomes unavailable after meeting one or more configured expiry conditions.

If you're new to Temporary Links, we recommend reading the Getting Started guide before using advanced security features such as password protection, maximum click limits, or inactivity expiry.


General Questions

What is a Temporary Link?

A Temporary Link is a short URL that automatically expires based on one or more configured conditions, such as a specific date and time, maximum number of clicks, or a period of inactivity.

When should I use a Temporary Link?

Temporary Links are useful for:

  • Sharing confidential documents
  • Limited-time promotions
  • Event registrations
  • Temporary customer access
  • Private downloads
  • Internal company resources

Creating Temporary Links

Can I use my own branded domain?

Yes. You can select any configured Short Domain when creating a Temporary Link.

Can I organise my Temporary Links?

Yes. You can use Nested Routes to create structured URL paths for better organisation.

Can I create a Temporary Link without setting every security option?

Yes. You can configure only the options that suit your requirements. Additional controls such as password protection, maximum clicks, and inactivity expiry are optional.


Expiry Settings

What expiry options are available?

Expiry Option Description
Expiry Date & Time Expires the link at a specific date and time.
Maximum Clicks Expires the link after a specified number of successful visits.
Expire After Inactivity Expires the link after it remains unused for the configured period.

Can I combine multiple expiry conditions?

Yes. A Temporary Link can include multiple expiry conditions. The link expires as soon as any configured condition is met.

What are the quick expiry presets?

The available quick presets are:

  • 1 Hour
  • 6 Hours
  • 1 Day
  • 3 Days
  • 7 Days

Password Protection

Can I protect a Temporary Link with a password?

Yes. Password protection can be enabled during link creation to restrict access to authorised users.

Can password protection be used with other expiry settings?

Yes. Password protection works alongside expiry dates, maximum click limits, and inactivity expiry.

What happens if someone enters the wrong password?

They will not be able to access the destination URL until the correct password is entered.


Managing Temporary Links

How do I know whether a Temporary Link is still active?

Review the status of the Temporary Link in the management section to determine whether it is active or expired.

Why did my Temporary Link expire?

A Temporary Link expires when one of its configured expiry conditions has been reached, such as the expiry date, maximum click limit, or inactivity timeout.

Can I reuse the same destination URL?

Yes. You can create a new Temporary Link that points to the same destination URL.


Expired Links

Can I restore an expired Temporary Link?

If you need to continue sharing the same destination, create a new Temporary Link with updated settings.

What should I do if recipients still need access?

Create a replacement Temporary Link and share the new URL with your recipients.


Best Practices

Recommendation Benefit
Use password protection for confidential content. Adds an extra layer of security.
Set an appropriate expiry period. Limits unnecessary access.
Use maximum click limits when appropriate. Restricts repeated access.
Enable inactivity expiry for temporary access. Automatically removes unused links.
Test the link before sharing. Ensures recipients can access the correct destination.

Troubleshooting

The Temporary Link is no longer working

Check whether the link has expired due to its configured expiry date, maximum click limit, or inactivity timeout.

The password is not accepted

Ensure the correct password is entered exactly as it was configured when the Temporary Link was created.

The link expired earlier than expected

Review all configured expiry conditions. The link expires as soon as the first configured condition is met.

The destination page is incorrect

Verify the destination URL before creating and sharing the Temporary Link.


Quick Reference

Feature Supported
Custom Short Domain Yes
Nested Route Yes
Expiry Date & Time Yes
Maximum Clicks Yes
Expire After Inactivity Yes
Password Protection Yes
Quick Expiry Presets 1 Hour, 6 Hours, 1 Day, 3 Days, 7 Days

Learn More:
Visit the other Temporary Link guides for detailed instructions on creating secure links, configuring expiry options, enabling password protection, and applying best practices for different sharing scenarios.
Tip: For the highest level of security, combine a password, an expiry date, and a maximum click limit. This ensures your Temporary Link remains accessible only to authorised users and only for the intended period.

Need more help?

Our support team is always happy to assist you.

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