Overview

Scheduling SMS campaigns allows you to prepare your messages in advance and have them delivered automatically at a specified date and time. This is useful for promotional campaigns, event reminders, festive greetings, product launches, and other planned communications.

Instead of sending messages immediately, you can create the campaign, choose a future delivery schedule, and let SPRL send it automatically at the scheduled time.

Schedule a Campaign

1. Navigate to Dashboard → Campaigns.
2. Create a new SMS campaign.
3. Complete the campaign details.
4. Add recipients manually or select a Contact Group.
5. Select the approved Sender ID and DLT Template.
6. Enter the message.
7. Select the desired Date and Time.
8. Accept the Terms & Conditions.
9. Click Schedule.

Campaign Information

Managing Scheduled Campaigns

After scheduling a campaign, you can monitor its progress from the Campaigns section.

When to Schedule SMS Campaigns

• Festival and holiday greetings.
• Event invitations and reminders.
• Marketing campaigns.
• Product launches.
• Membership renewal reminders.
• Planned business announcements.

Important Considerations

Best Practices

• Double-check the selected date and time before scheduling.
• Use meaningful campaign names to identify scheduled campaigns easily.
• Confirm that your account has sufficient SMS credits.
• Review recipient lists before scheduling.
• Test your campaign with a small audience before scheduling large campaigns.
• Monitor scheduled campaigns from the Pending section.

Troubleshooting

The Schedule button is unavailable

Ensure that all mandatory fields have been completed, a valid date and time have been selected, and the Terms & Conditions have been accepted.

My scheduled campaign has not started

Check whether the scheduled date and time have been reached and review the campaign status in the Pending section.

My campaign failed after scheduling

Verify that you have sufficient SMS credits and that the campaign uses approved DLT Sender IDs and Templates.

Can I send immediately instead?

Yes. Instead of clicking Schedule, click Send SMS to start the campaign immediately.

Frequently Asked Questions

Can I schedule both Promotional and Transactional SMS?

Yes. Both message types can be scheduled, provided they meet the applicable DLT requirements.

Where can I see my scheduled campaigns?

Scheduled campaigns are available under Dashboard → Campaigns → Pending until they are processed.

Do I need SMS credits before scheduling?

Yes. Ensure your account has sufficient SMS credits for the campaign.

Can I schedule campaigns for a future date?

Yes. Select the required date and time, then click Schedule.