Please Wait...
Understand Sent, Delivered, Failed and Pending statuses.
The SMS Campaign Report provides detailed information about every SMS campaign sent through SPRL. From a single report, you can view campaign information, delivery statistics, click tracking, recipient-level status, and export the results for further analysis.
The report also allows you to refresh delivery statuses, search individual recipients, resend messages when appropriate, and create a retarget campaign.
The top section of the report displays the basic campaign information.
| Information | Description |
|---|---|
| Campaign Name | Name of the SMS campaign. |
| Campaign ID | Unique campaign identifier. |
| Sender ID | The DLT-approved Sender ID used for the campaign. |
| SMS Type | Promotional or Transactional. |
| Schedule Time | Scheduled delivery time, if applicable. |
| Personalised | Indicates whether personalization variables were used. |
A summary panel provides an overview of the campaign.
| Field | Description |
|---|---|
| Status | Current campaign status. |
| Total Contacts | Number of recipients included in the campaign. |
| Message SMS | SMS credits used per message. |
| Total SMS | Total SMS credits consumed. |
| Flash SMS | Whether Flash SMS was enabled. |
The report includes graphical summaries and campaign counters to help you understand overall performance.
| Metric | Description |
|---|---|
| Submitted | Total messages submitted for delivery. |
| Delivered | Messages successfully delivered. |
| Opened | Recipients who opened tracked short links, where available. |
| Clicks | Total tracked link clicks. |
| Failed | Messages that could not be delivered. |
| Rejected | Messages rejected during processing. |
If your SMS campaign includes SPRL shortened links, the report displays click activity over time and the total number of recorded clicks.
Use this information to understand how recipients interact with links included in your SMS messages.
Every recipient included in the campaign is listed with detailed delivery information.
| Column | Description |
|---|---|
| Contact No. | Recipient mobile number. |
| Language | SMS language. |
| Message | SMS content sent to the recipient. |
| Reference ID | Unique SMS reference. |
| Status | Current delivery status. |
| Opened | Link open status, when applicable. |
| Clicks | Total tracked clicks. |
| Action | Resend the SMS to an individual recipient. |
The Campaign Report includes several tools for managing your campaign after it has been sent.
| Action | Description |
|---|---|
| Refresh | Retrieve the latest delivery information. |
| Retarget | Create a new campaign using recipients from the existing campaign. |
| Export Report | Download the campaign report. |
| Search | Find recipients by mobile number, reference ID, or delivery status. |
| Resend | Send the SMS again to an individual recipient. |
The Retarget feature helps you quickly create a follow-up campaign based on an existing campaign.
When creating a retarget campaign, you can:
Click Refresh to retrieve the latest delivery information.
Delivery updates depend on information received from the SMS network. Statuses may change as new updates become available.
Use the search box to locate recipients by mobile number or reference ID.
Use Retarget when you want to create a follow-up campaign using recipients from an existing campaign instead of creating a new recipient list.
Yes. Click Export Report to download the campaign report.
Yes. Use the Resend action available for each recipient.
It creates a new SMS campaign using recipients from the selected campaign, making follow-up messaging quicker.
Yes. If your SMS contains SPRL shortened links, the report displays click tracking and related statistics.
Our support team is always happy to assist you.
We use cookies to improve your experience, analyse traffic, and personalise content. By clicking “Accept”, you consent to the use of cookies as described in our Cookie Policy .
Accept cookies Read our Cookie Policy
