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Learn how to purchase SMS credits, monitor your SMS balance, understand credit usage, and review your recharge history in SPRL SMS Marketing.
SMS Credits are used whenever you send SMS campaigns through SPRL. Before sending messages, your account must have sufficient SMS credits. You can purchase additional credits at any time and review your recharge history from the Purchase section.
The cost per SMS depends on the selected SMS pack. Larger packs generally offer a lower cost per SMS, allowing businesses to optimise their messaging costs.
SPRL offers multiple prepaid SMS packs to suit businesses of different sizes.
| SMS Pack | Description |
|---|---|
| Starter Packs | Suitable for small businesses or occasional campaigns. |
| Business Packs | Ideal for regular SMS campaigns. |
| High Volume Packs | Designed for businesses sending large numbers of SMS messages. |
The purchase page displays the currently available pack sizes and the corresponding cost per SMS.
You can review all previous SMS credit purchases from the Recharge History section.
| Information | Description |
|---|---|
| Recharge Date | Date the recharge was completed. |
| SMS Pack | The purchased SMS pack. |
| Credits Purchased | Total SMS credits added to your account. |
| Payment Status | Status of the recharge transaction. |
Your available SMS credits can be viewed from your account dashboard. As campaigns are processed, SMS credits are deducted automatically based on the number of SMS messages sent.
If your account does not have sufficient credits, new campaigns cannot be processed until additional credits are purchased.
The total SMS credits consumed by a campaign depends on factors such as:
Before sending a campaign, the campaign composer displays the estimated SMS count for your message.
Verify that your account has sufficient SMS credits and that your recharge has been successfully completed.
Open Dashboard → Purchase → Recharge History to verify the recharge status. If the payment has been completed but the credits are not reflected, contact support with your payment details.
SMS credits are deducted automatically whenever SMS campaigns are processed.
The campaign composer displays the estimated SMS count based on your message before it is sent.
Yes. Additional SMS credits can be purchased whenever required.
Navigate to Dashboard → Purchase → Recharge History.
You will need to purchase additional SMS credits before sending new SMS campaigns.
Select a pack based on your expected messaging volume. Higher-volume packs generally offer a lower cost per SMS.
Our support team is always happy to assist you.
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