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Understand conversation-based pricing and billing.
SPRL WhatsApp Business API is offered through simple subscription plans that provide access to the platform and its features. Depending on your selected plan, you can manage WhatsApp Business Accounts, contacts, campaigns, templates, analytics, REST APIs, and webhooks.
Please note that SPRL does not charge for WhatsApp conversations or messages. Any conversation charges are billed directly by Meta according to your WhatsApp Business Account and Meta's pricing policies.
There are two separate billing components when using the WhatsApp Business API.
| Billing Component | Charged By | Description |
|---|---|---|
| Platform Subscription | SPRL | Monthly or yearly subscription for access to the WhatsApp Business API platform and its features. |
| Conversation Charges | Meta | Conversation fees are billed directly by Meta through your WhatsApp Business Account, according to Meta's pricing. |
Choose a subscription plan that matches your business requirements. Available features depend on your selected plan.
| Plan | Designed For |
|---|---|
| Starter | Small businesses getting started with WhatsApp Business API. |
| Growth | Growing businesses that require additional WhatsApp accounts and advanced features. |
| Business | Businesses managing larger messaging operations. |
| Enterprise | Organisations requiring custom solutions and higher account limits. |
| Category | Examples |
|---|---|
| Accounts | WhatsApp Accounts, Multi-Account Dashboard, Account Health Monitoring. |
| Campaigns | Campaigns, Bulk Messaging, Campaign Scheduler, Media Messages, Campaign Analytics. |
| Contacts | Unlimited Contact Storage, Contact Groups, Tags, CSV Import and Export. |
| Templates | Template Management and Template Status Tracking. |
| API | REST API Access, API Keys and API Documentation. |
| Analytics | Analytics Dashboard, Campaign Reports, Quality Metrics and Quality Alerts. |
| Webhooks | Webhook configuration and event notifications on supported plans. |
You can manage your subscription directly from the Subscription dashboard.
| Feature | Description |
|---|---|
| Current Plan | View your active subscription. |
| Subscription Status | Check whether your subscription is active. |
| Billing Cycle | View monthly or yearly billing. |
| Next Renewal | See your upcoming renewal date. |
| Auto Renewal | Enable or disable automatic renewal. |
| Billing History | Review previous subscription invoices and payments. |
When you send or receive WhatsApp Business messages, Meta may apply conversation charges according to its own pricing model.
No. SPRL charges only for your platform subscription. Conversation charges, if applicable, are billed directly by Meta.
Navigate to Dashboard → WhatsApp → Subscription to view your current plan, billing cycle, renewal date, and billing history.
Meta conversation billing is managed through your Meta Business Account.
Yes. You can upgrade your subscription from the Subscription dashboard whenever required.
No. SPRL only charges a monthly or yearly subscription for access to the platform.
Conversation charges are billed directly by Meta according to its pricing policies.
Yes. Auto Renewal can be enabled or disabled from your Subscription dashboard.
Your Billing History is available in Dashboard → WhatsApp → Subscription.
Our support team is always happy to assist you.
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